Shipping Policy

Thank you for shopping with Reid's Gourmet! We take pride in carefully preparing and packaging every order so your handcrafted peanut butter, honey, and other goodies arrive ready to enjoy.

Order Processing

Orders are typically processed and shipped within 3–5 business days, excluding weekends and holidays.

During busy seasons, holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience as we carefully prepare your order.

Shipping Destinations

We currently ship to all 50 United States, including Alaska and Hawaii.

At this time, we do not offer international shipping.

Shipping Rates & Free Shipping

Reid's Gourmet offers FREE standard shipping on orders of $50 or more within the contiguous 48 United States.

Orders shipped to Alaska and Hawaii do not qualify for free shipping.

For orders under $50, or orders shipped to Alaska and Hawaii, shipping rates are calculated at checkout based on your order and delivery destination.

All applicable shipping charges are displayed before you complete your purchase.

Shipping & Delivery Times

Available shipping options and estimated delivery times are displayed at checkout.

Please remember that our 3–5 business day processing time is separate from the carrier's delivery time.

Delivery estimates are not guaranteed. Weather conditions, carrier delays, holidays, and other circumstances beyond our control may affect delivery.

Order Tracking

Once your order has been prepared for shipment, you'll receive a shipping confirmation email with tracking information when available.

Please allow up to 24 hours for tracking information to update after your shipping label has been created.

Shipping Address Accuracy

Please double-check your shipping address before completing your order.

If you notice an error, contact us immediately at info@reidsgourmet.com. We will do our best to correct the address before shipment.

Once an order has shipped, we cannot guarantee that address changes can be made.

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us as soon as possible.

For damaged or incorrect orders, please include your order number and photos of the product and packaging when possible.

We'll review the issue and work toward an appropriate resolution, including a replacement at no additional cost when applicable.

Order Changes & Cancellations

Need to change or cancel your order? Please contact us as soon as possible, preferably within 24 hours of placing your order.

Orders may be changed or canceled before shipment. Once an order has shipped, we are unable to cancel it.

Questions?

We're always happy to help!

Reid's Gourmet LLC

Email: info@reidsgourmet.com

Phone: 616-422-7933

Holland, Michigan