Return & Refund Policy

At Reid's Gourmet, every order is prepared and packaged with care. We want you to have a wonderful shopping experience, and we're always happy to help if something isn't right.

All Sales Are Final

All purchases from Reid's Gourmet are final sale. We do not accept returns or exchanges on food products, apparel, gifts, accessories, or other merchandise.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@reidsgourmet.com.

Include your order number, a description of the issue, and photographs of the product and packaging when possible.

If we confirm an issue with your order, we'll arrange a replacement at no additional cost. If a replacement is unavailable, we may issue a refund or provide another appropriate resolution.

You do not need to return damaged food products unless we specifically request it.

Order Cancellations

Need to cancel an order? Please contact us as soon as possible, preferably within 24 hours of placing your order.

Orders may be canceled before shipment. Once an order has shipped, cancellation is no longer possible.

Refunds

Refunds are not offered for change-of-mind purchases.

When a refund is approved because of an order issue or as otherwise required by law, it will be issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund.

Contact Us

If you have questions about your order, we're happy to help.

Reid's Gourmet LLC

Email: info@reidsgourmet.com

Phone: 616-422-7933

Holland, Michigan

This policy does not limit any rights customers may have under applicable consumer protection laws.