FAQ. Storing Peanut Butter & Honey Tips

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Shipping

What are your delivery times?

Orders are processed and shipped within 3–5 business days. Once your order ships, delivery time will depend on your location and the shipping carrier. We proudly ship Reid's Gourmet products to all 50 states!

How much will shipping cost?

Yes! Reid's Gourmet offers free standard shipping on orders of $50 or more shipped within the contiguous 48 United States.

Orders shipping to Alaska and Hawaii do not qualify for free shipping. Shipping costs for these states are calculated at checkout.

Can you provide worldwide shipping?

Currently, Reid's Gourmet ships exclusively within the United States, including all 50 states. Due to international customs regulations and restrictions on shipping honey and other food products, we do not offer international shipping at this time. We hope to expand our shipping options in the future!

My Order

How can I cancel my order?

Need to cancel your order? No problem! We understand that plans can change. You may cancel your order at any time before it ships. However, because we sometimes process and ship orders quickly, we recommend contacting us within 24 hours of placing your order. Please reach out as soon as possible with your order number so we can assist you. Once an order has shipped, it can no longer be canceled.

What if I receive the wrong product?

We take great care in packing every Reid's Gourmet order, but occasionally mistakes happen! If you receive an incorrect product, please contact us as soon as possible with your order number and a photo of the item you received. We'll make it right by sending you the correct product at no additional cost. Your satisfaction is important to us, and we want every order to be something you look forward to opening!

What if my order arrives damaged?

We carefully package every Reid's Gourmet order to help ensure it arrives safely. However, sometimes accidents happen during shipping! If your order arrives broken, leaking, or damaged, please contact us as soon as possible with your order number and photos of the damaged product and packaging. We'll gladly send you a replacement at no additional cost. We want you to enjoy every jar just as it was intended!

Peanut Butter

Do your peanut butters contain allergens?

All Reid's Gourmet peanut butter flavors contain peanuts. Some of our specialty flavors may also contain additional allergens, such as milk, soy, or tree nuts, depending on the ingredients used.

We recommend reviewing the ingredient and allergen information on each product listing before purchasing, especially if you or someone in your household has food allergies. If you have questions about a specific flavor, please contact us before ordering.

Does your peanut butter contain preservatives?

At Reid's Gourmet, we believe great peanut butter starts with quality ingredients! Our peanut butter is handcrafted in small batches without artificial preservatives.

We focus on creating rich, delicious flavors using thoughtfully selected ingredients. Each flavor has its own unique recipe, so be sure to check the individual product listing for specific ingredients and allergen information.

Are any of your peanut butter flavors vegan?

Yes! We offer several delicious vegan-friendly peanut butter flavors, including Original, Cinnamon, Spicy, Maple Crunch, and Dark Chocolate.

Whether you're following a vegan lifestyle or simply looking for a delicious plant-based spread, we have options for you to enjoy!

Why does oil separate in natural peanut butter?

Oil separation is completely normal in all-natural peanut butter! Because we don't use artificial stabilizers to keep the oil mixed in, some natural peanut oil may rise to the top of your jar.

Simply give your peanut butter a good stir to blend the oil back in, and enjoy its rich, creamy texture. It's just part of the goodness of natural peanut butter!

Are Reid's Gourmet peanut butters gluten-free?

Yes! All Reid's Gourmet peanut butter flavors are gluten-free. We believe everyone should be able to enjoy delicious, small-batch peanut butter, and we're proud to offer a variety of flavors made without gluten-containing ingredients.

What is your return policy?

Because our peanut butter and honey are food products, all sales are final, and we cannot accept returns or exchanges.

However, if your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We'll be happy to make things right with a replacement at no additional cost.

Your satisfaction matters to us, and we want you to feel confident ordering from Reid's Gourmet!

How should I store my peanut butter?

Reid's Gourmet all-natural peanut butter is easy to store! Simply keep your jar in a cool, dry place, such as your pantry, away from direct sunlight and heat. Refrigeration is not necessary.

Our peanut butter has an 8-month shelf life when stored properly. For the best quality and freshness, always close the lid tightly and use a clean utensil when serving.

Because our peanut butter is made with natural ingredients, some oil separation may occur. This is completely normal! Just give it a good stir and enjoy.

How long does Reid’s peanut butter last?

Our small-batch, all-natural peanut butter has a shelf life of 8 months when stored properly. Keep your jar tightly sealed in a cool, dry place away from direct sunlight and excessive heat.

For the best flavor and freshness, always use a clean utensil when enjoying your peanut butter. Natural oil separation may occur, so simply stir before serving!

Honey

Does raw honey expire?

Pure honey has an exceptionally long shelf life when stored properly! Thanks to its naturally low moisture content, honey can remain safe to enjoy for years when kept tightly sealed and protected from moisture.

Over time, your honey may darken, crystallize, or change slightly in flavor. These are natural changes and don't necessarily mean it has spoiled.

For the best quality, store your honey in a cool, dry place, away from direct sunlight, and always use a clean, dry utensil.

Is honey safe for children?

Honey is a delicious natural sweetener that can be enjoyed by adults and children over 12 months of age.

However, honey should never be given to infants under 12 months old because of the risk of infant botulism. This applies to all types of honey, including raw, whipped, and flavored honey.

For children older than 12 months, honey can be enjoyed as part of a balanced diet.

What is the difference between raw honey and whipped honey?

Both raw honey and whipped honey offer the delicious, natural sweetness of honey, but their textures are different!

Raw honey has a smooth, pourable consistency, while whipped honey has a thick, creamy, spreadable texture. Whipped honey is made by carefully controlling the natural crystallization process to create a wonderfully smooth consistency.

Our flavored whipped honeys add another layer of deliciousness, making them perfect for spreading on toast, biscuits, muffins, or enjoying straight from the spoon!

Where does Reid's Gourmet honey come from?

Our honey comes from our own beehives and trusted local beekeepers who share our commitment to quality. We take pride in offering delicious honey that reflects the natural goodness of the bees and the flowers they visit.

Whether you're enjoying our raw honey or one of our handcrafted whipped honey flavors, we want every spoonful to be something special!

Why does raw honey crystallize?

Crystallization is a completely natural process and a normal characteristic of raw honey! Over time, your honey may become thicker, cloudy, or develop a grainy texture. This doesn't mean it has spoiled.

Crystallized honey is perfectly safe to enjoy and still tastes delicious!

If you prefer liquid honey, transfer the desired amount into a heat-safe glass container and gently warm it in a bowl of warm water until the crystals dissolve. Avoid boiling water, microwaving, or heating the honey directly in its plastic jar.

What if my whipped honey crystallizes or becomes too firm?

It's completely natural for whipped honey to become firmer or develop a grainy texture over time. Don't worry, your honey is still delicious!

To bring back that smooth, creamy consistency, carefully use a clean butter knife to break up the hardened honey into smaller pieces. Stir thoroughly, then continue breaking it up and stirring until it becomes soft and spreadable again.

It may take a little patience, but this simple process can help restore that wonderfully creamy, whipped texture you love. No heating necessary!

How should I store Reid's Gourmet honey?

To keep your Reid's Gourmet honey at its best, store it tightly sealed in a cool, dry place away from direct sunlight and heat. A kitchen pantry or cupboard is ideal.

Refrigeration is not necessary. In fact, cooler temperatures can encourage honey to crystallize more quickly.

Always use a clean, dry utensil when enjoying your honey to prevent moisture from entering the jar. With proper storage, honey can maintain its quality for a very long time!

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